Terms and conditions

Reservation

Services ordered for groups or individuals are confirmed after the payment of a non-refundable deposit of 10%. Full payment is required 30 days before the start of the tour. We deserve the right to cancel any reservations for which the total tour price has not been paid by the due date. No group nor individual shall be handled if by the start of the tour, the payment is not yet received

Cancellation Charges

Any cancellation of reservations by tour operators or others must be made in writing and it involves the payment of charges that vary with the date of the cancellation:

Should a tourist fail to join the tour, or join it after departure, or leave the tour prior to completion, or not consume certain services offered during the tour, no refund can be made.

Quotes

All quotes are provided on the basis of two persons sharing a room. Single supplements are billed for individuals wishing to occupy a room alone. Quotes do not include bottled drinks of all sorts nor expenses of a general or personal nature such as telephone, laundry, extras, etc, and airport taxes (500 FCFA for each domestic flight and 10000 FCFA for each international flight)

Insurance

Passengers should make sure they have comprehensive insurance before arriving Cameroon. This should take care of cancellations, lost baggages, medical expenses etc.

Responsibility

Ever Tropical Tour shall not be held responsible for, and shall be exempt from liability in respect of any delay or change in any domestic or international flight, loss of baggage by any airline, loss of personal items during a tour, theft, damage, injury, accident, etc. The extra costs involved, for instance, collecting lost baggage at the airport and delivering to the tourist already undergoing a tour in a remote region is the passenger's responsibility.

Ever Tropical Tour any time to alter an itinerary, accommodation, or restaurant due to unforeseen circumstances such as flight changes, weather, strikes, riots or interference in any manner. Our responsibility is to make sure the passenger visits the sites or attractions booked for or accommodation in hotels with similar standards. Any extra costs involved due to this alteration fall on the passenger.